This Privacy Policy explains how Mr Top Shop collects, uses, stores and protects information when you browse our website, request a quotation, place an order or contact our team.
01Business Information
- Business Name
- Mr Top Shop
- Registration Number
- 202403076433 (PG0553902-H)
- Website
- mrtopshop.com
- Address
- NO. 26 TINGKAT 1, LORONG CENDANA PERMAI 1, TAMAN CENDANA PERMAI, JURU, 14100 SIMPANG AMPAT, PULAU PINANG.
- Phone / WhatsApp
- 010 469 7752 / 010 469 7752
- Customer Support Hours
- Monday to Friday, 9:00am–6:00pm
02Information We Collect
We may collect information that you provide while browsing, requesting a quote, approving artwork, placing an order or contacting customer support.
- Name and contact information
- Billing, delivery and collection details
- Product specifications, artwork and order notes
- Payment status and transaction references
- Messages sent to customer support
- Website usage, device and cookie information
03How We Use Your Information
- Prepare quotations and confirm specifications
- Process, produce and deliver your order
- Review artwork and communicate approval requirements
- Provide support and order updates
- Maintain accounting, legal and operational records
- Improve our products, website and customer experience
04Sharing of Information
We may share only the information needed by trusted payment, delivery, production, hosting, accounting or professional service providers. We do not sell personal information.
05Payment Security
Payments made through our website may be processed through FIUU and/or other supported payment channels shown at checkout. Payment approval is subject to the relevant bank, card issuer, e-wallet provider or payment channel. Mr Top Shop does not store your full card number, CVV, online banking password or e-wallet password.
06Cookies and Website Tracking
Cookies and similar technologies may be used to remember preferences, understand website traffic and support essential website functions. Browser settings can be used to control cookies.
07Data Retention and Protection
Information is kept only for as long as reasonably required for order fulfilment, support, accounting, legal obligations and fraud prevention. Reasonable safeguards are used, although no online platform can guarantee absolute security.
08Your Rights
You may contact us to request access to or correction of your personal information, or to ask questions about how it is used, subject to applicable Malaysian law and legitimate business requirements.
09Policy Updates
This policy may be updated when our services, technology or legal obligations change. The latest version and update date will appear on this page.
